Privacy Policy

Last updated: 31/10/2025

Welcome to Lavender Lady!
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following information when you interact with us:

Personal details (name, email address, phone number, shipping address, billing address).
Payment information (processed securely through trusted payment gateways).
Device and browsing data (IP address, cookies, browser type, pages visited).

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate about your order status or respond to queries.
Improve our website, products, and customer experience.
Send you exclusive offers, promotions, and new arrivals (only if you opt-in).

3. Sharing Your Information

We do not sell, trade, or rent your personal information.
We may share limited data only with trusted third parties (like payment gateways, delivery partners, and analytics tools) to fulfill your orders or improve our services.

4. Data Security

We use secure servers and encryption to protect your personal information. However, please note that no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to improve your browsing experience and personalize your shopping journey. You can disable cookies anytime in your browser settings.

6. Your Right

You can request to:

Access or correct your personal data.
Unsubscribe from marketing emails.
Delete your information from our system (subject to legal or transactional requirements).

7. Third-Party Links

Our website may contain links to other websites. Lavender Lady is not responsible for the privacy practices or content of those external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Please review it periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

📍 Lavender Lady
Parel, Bhoiwada, Mumbai, India
📧 Email: support@lavenderlady.in
🌐 Website: www.lavenderlady.in